Help & answers
Asked, answered.
Everything about the rituals, shipping, subscriptions and our published lab results — in plain language.
Good questions
Asked, answered
Everything you'd want to know before beginning. Anything missing? Our team answers within one business day.
Ask us directlyWhat makes Maison Aurô different?
Clinical-form actives at meaningful doses, a zero-filler policy, and published third-party lab results for every batch. Most brands promise; we publish.
Are your supplements safe to take daily?
Our rituals are food supplements intended for daily use as part of a varied, balanced diet. If you are pregnant, nursing, allergic to dairy or under medical treatment, speak with your healthcare professional first.
How do I take my ritual?
Each product carries its own suggested use on the label — most rituals are one serving each morning or evening. One jar is a full 30-day cycle.
Can I pause or cancel my subscription?
Anytime, in two clicks, from your account — no calls, no forms, no guilt. You can also skip a month or change your delivery date.
Where can I see the lab results?
Every batch number maps to a published certificate of analysis on our Results page: identity, actives concentration, heavy metals and microbiology.
Do you ship across the United States?
Yes — tracked delivery in 2–5 business days, free over $42 and $5.90 flat under. International destinations are being added; write to us and we'll tell you when yours opens.
How does the 30-day guarantee work?
Complete a full cycle. If you're not convinced, email us within 30 days of delivery — we refund the jar, no returns needed.
Still wondering?
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No bots, no scripts. Questions about ingredients, orders or subscriptions land with our small team.